Wednesday 16 November 2011

Server Problem - Subject Registration & Viewing of the Result

TYPE: URGENT (Internet matters)

Issue: We, MMU students have experienced the worst server/internet problem, when we were trying to register for our subject & to view result during Trimester 1, 2011/2012

The reason is our server has faced technical problem and cannot cope with the students that register everyday during Registration Week, do you know average a day of registration, there is around 1500++ of MMU students are trying to register their subjects?.. & of course, to view result is for All Students.

Department that in-charge of the server, MMLS, online bulletin and Students' Info Center, is a department called, Enterprise System & Development Support Unit (ESDS), which is under our ITSD. The server has been coming out with technical problems and the coding of the system has not been changed for 10 years.

Action Taken: 
For short term, we have sent a proposal to ERU & ESDS to further divide the registration group, not only to follow the Credit Hour, but also to divide according to different faculties.

For long term wise, ESDS has promised that the server maintenance will be done in December, a re-write on new coding will also be done, which will take around a year.

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